Lev-On, Azi, and Rosenberg, Hananel. 2017. M-Governments in the local level: An exploratory study. Proceedings of the 8th International Conference on Information, Intelligence, Systems and Applications.
Smartphone applications for communication between municipalities and residents become common, but the academic literature covering them is lacking. In this exploratory, multi-method study, we offer a review of the phenomena of dedicated municipal apps, explore the extent of penetration of municipal applications in an Internet-savvy country, analyze the profiles of adopting and non-adopting municipalities, and classify the apps’ common features.
